Developer Advocate

ServiceNow • Dallas, TX

7d • Hybrid

About The Position

ServiceNow is seeking a Developer Advocate to attract, inspire, and enable a thriving ecosystem through proactive direct engagement. The role involves establishing trust as a technical peer and community advocate by generating innovative content such as blog posts, videos, code examples, workshops, and webinars. As the role grows, there will be opportunities to support production needs and scale content creation. The Developer Advocate will also plan and execute developer experiences like hackathons, workshops, and meetups, and help build and scale events to drive community collaboration. A key aspect of the role is to help developers understand the value of developing on ServiceNow, participate in social media and blogging, and identify new channels to engage with developers. This role requires close collaboration with cross-functional teams including Product Marketing, Product Management, Engineering, and Campaigns.

Requirements

• 3+ years of experience as a Developer Advocate or Developer Relations team member or related experience supporting Developer success.
• 6+ years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, SaaS.
• ServiceNow experience a bonus, but not necessary. A willingness to learn is!
• Video creation experience a plus, especially using Premier Pro.
• Experience speaking at technology conferences, blogging, video, and writing technical articles and contributing to popular open-source projects.
• Excellent communication skills as both a strong technical writer and a dynamic public speaker.
• Proven strong relationship building, especially in digital environments, to interact with peers, colleagues, customers, and third parties.
• Travel: Up to 20% annually

Responsibilities

• Attract, inspire, and enable a thriving ecosystem through proactive direct engagement, with a bias toward ‘learning and listening’ and transforming community members into champions.
• Establish yourself as a trusted technical peer and community advocate by generating innovative content, whether it is blog posts, videos, code examples, workshops, webinars, etc.
• Support production needs of the Developer Advocate team, helping scale content creation.
• Identify, plan, and execute amazing developer experiences like hackathons, workshops, and meetups.
• Help build and scale events and meetups to drive community collaboration.
• Help your established networks of developers understand why they want to be developing on ServiceNow.
• Participate in social media and blogging activities to drive developer awareness.
• Identify and drive action on new channels to reach and engage with developers.
• Partner with a cross functional team including Product Marketing, Product Management, Engineering, Events and Campaigns team to deliver our developer program content.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed