Full Time Detox Technician: 12-hour Day Shifts (Admissions & Patient Support)

Recovery Works NW•Portland, OR

9d•Onsite

About The Position

Recovery Works NW is seeking a Full-Time Detox Support Technician for their small, home-style medically managed withdrawal management facility. This role is ideal for someone who enjoys direct patient interaction, staying organized, and helping admissions, discharges, and daily unit flow run smoothly. It combines patient support, documentation, scheduling, and light operational tasks in a collaborative detox setting. The position offers mission-driven work supporting people at the very beginning of their recovery journey, on-the-job training, opportunities to learn about behavioral health and addiction treatment, and a supportive team environment.

Requirements

High school diploma or GED
CPR certification required
Comfortable speaking with prospective patients by phone and helping coordinate admissions
Ability to manage forms, paperwork, and computer-based tasks accurately
Ability to stay calm, professional, and compassionate in a fast-paced environment
Current BLS, or willingness to obtain via company-paid class within 6 weeks of hire
Position is contingent on passing an OHA Background check and successful completion of a urine analysis (UA) after accepting job offer

Nice To Haves

Detox, behavioral health, residential, or similar experience preferred

Responsibilities

Complete phone screenings with prospective patients
Help schedule patient admissions
Support patients through admission and discharge processes
Assist with admission, consent, and discharge paperwork
Inventory patient belongings accurately at admission
Complete required forms for insurance and internal workflows
Enter and manage information in the computer system accurately and efficiently
Monitor patients during outside breaks and help maintain safety and structure
Provide respectful, professional support to patients throughout the day
Help with light cleaning, room turnover, and resetting rooms after discharge
Maintain accurate documentation and follow facility procedures
Work closely with nursing and the treatment team to support daily operations

Benefits

PTO (earned on an accrual basis with increases at one year and every 5 years thereafter)
Sick Time (40 hours annually)
Time and a Half Holiday Pay
401k and up to 3% match after 3 months of employment
Up to $400 per year for approved CEUs
All required licensure/certification costs for position paid for by the company
Three medical insurance plan options
Dental insurance 100% paid by the company
Life insurance 100% paid for by the company
HSA, Medical FSA, and Dependent Care FSA available
Access to supplemental accident, critical illness, and additional life insurance coverage