Detection & Investigation Analyst Lead: EFR/CONTRLS AND EXECUTION

PNC Bank•Denver, AL

1d•Onsite

About The Position

As a Detection & Investigation Analyst Lead within PNC's EFR/CONTRLS AND EXECUTION organization, you will be based in Pittsburgh, PA, Denver, CO, Phoenix, AZ, Birmingham, AL. This is an in-office position with standard Monday – Friday: 8:00 am – 5:00 pm Local Time hours. PNC is committed to fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Attention to detail.
Organizational skills – will need to manage and prioritize case load.
Ability to work independently with minimum supervision.
Basic Excel skills recommended.
Strong written and verbal communication skills. This position relies heavily on accurate documentation of case notes and reports.
This position requires contact with customers and our service partners on the phone.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Bachelors degree.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Mainframe, Service Browser, and Edge knowledge strongly encouraged.
Analytical Thinking
Customer Solutions
Decision Making
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies
Anti-money Laundering/Sanctions Policies and Procedures
Business Ethics
Business Process Improvement
Decision Making and Critical Thinking
Effective Communications
Fraud Detection and Prevention
Information Capture
Operational Risk
Problem Solving
Standard Operating Procedures

Responsibilities

Reviews and investigates customer cases, reports and work for potential and actual loss.
Minimizes fraud, Anti-Money Laundering and/or organizational risk.
Performs early detection of suspicious activity.
Controls and prevents losses.
May lead the work of and/or train detection and investigation staff.
Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities.
Recommends disposition.
Identifies gaps and control enhancements.
Uses defined research procedures to identify and resolve issues.
Identifies trends and escalates as appropriate.
Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss.
Shares best practices among the team and/or service partners.
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.