Detailer

CarMax•Philadelphia, PA

About The Position

As a Cosmetic Reconditioning Associate II at CarMax, the Detailer performs cosmetic inspections, final quality checks, and advanced reconditioning tasks such as paint touch-up, wet sanding, and buffing. The role helps ensure vehicles meet CarMax’s standards for quality, appearance, and customer readiness. The associate also supports auction preparation and vehicle movement, provides customer service, collaborates with team members, and follows environmental, health, and safety requirements while maintaining a clean and orderly work area. The work takes place indoors and outdoors, including in inclement weather, and involves manual tasks for extended periods and lifting up to 50 pounds. The hourly rate is $22.22. CarMax describes its benefits for eligible full-time associates, including paid sick, vacation, and holiday time; eligibility and accrual details vary by associate classification and service.

Requirements

  • Complete all CarMax training programs, including online and hands-on modules.
  • Ability to read, interpret, and accurately record data for inventory and quality control.
  • Ability to perform multiple tasks in a fast-paced environment while maintaining attention to detail.
  • Ability to lift up to 50 pounds and perform manual tasks for extended periods.
  • Strong communication skills for interacting with customers and team members.
  • Willingness to work indoors and outdoors, including in inclement weather.

Responsibilities

  • Execute standardized cosmetic reconditioning processes at an established pace while maintaining efficiency and quality.
  • Perform advanced cosmetic repairs, including paint touch-up, wet sanding, and buffing.
  • Complete cosmetic and final quality inspections to ensure vehicles meet customer-ready standards.
  • Identify defects and determine appropriate repair methods.
  • Support auction preparation and assist with vehicle movement on and off the lot.
  • Deliver customer service and collaborate with team members to achieve goals.
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

  • Paid sick time for eligible full-time hourly or commission/incentive-eligible associates: up to 48 hours per year, accrued each pay period.
  • Paid vacation time for eligible full-time hourly or commission/incentive-eligible associates: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service.
  • Paid scheduled holidays: 8 hours of pay for each of six holidays per year, plus one floating holiday, for eligible full-time hourly or commission/incentive-eligible associates.
  • Holiday premium pay for eligible associates who work on a scheduled holiday due to business need.
  • Full-time salaried associates receive paid time away, with no specified limit, as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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