Detailer - Full Time

Bass Pro Shops•Clarksville, IN

About The Position

The Detailer performs detailing and transportation of new and pre-owned boats, motors, trailers, and ATVs in support of a TMBC Sales, Service, and Parts operation. The role helps provide a pleasant, productive shopping experience and supports customer pickups, product delivery, service, rigging, and dealership upkeep. The Detailer cleans and prepares boats, moves products and customer units throughout the dealership, verifies delivery paperwork, tracks cleaning supplies, and assists with PDI and VIN verification. The position also includes reporting unit concerns, maintaining work areas and facilities, and performing other assigned duties. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommend improvements.

Requirements

  • High school education or equivalent experience.
  • Valid driver’s license, which must be maintained.
  • Must be at least 21 years old.
  • Ongoing verification of driving eligibility is conducted to ensure compliance with company and regulatory standards.
  • Successful completion of a DOT physical may be required.
  • Ability to perform simple math calculations.
  • Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
  • Ability to meet criteria for safely operating company vehicles and equipment.
  • Ability to operate a forklift and tractor.
  • Ability to lift up to 50 pounds.
  • Ability to stand for extended periods.
  • Ability to work outdoors in all kinds of weather.

Responsibilities

  • Support a strong commitment to world-class customer service and help ensure a pleasant and productive shopping experience for customers.
  • Wash, clean, wax, and vacuum boat interiors and exteriors for customer pickups, display, and service customer units.
  • Use a forklift or tractor to help unload incoming boats, motors, trailers, and ATVs and transport them to dealership locations, including storage lots, outdoor displays, the showroom floor, or customer delivery areas.
  • Confirm packing lists or invoices for boat loads and other product deliveries.
  • Transport and stage customer boats and ATVs for service, rigging, and storage by moving units as needed.
  • Maintain an updated list of cleaning supplies and inform the Service Manager or Service Lead when supplies are needed.
  • Assist the Rigger and Service Specialist with PDI and VIN verification processes.
  • Inform the Service Manager or Service Lead of unit concerns or required repairs.
  • Perform grounds and facility maintenance as required.
  • Keep the work area neat and clean.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
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