Detailer

CarMax•Puyallup, WA
•Onsite

About The Position

As a Cosmetic Reconditioning Associate II at CarMax, you will help deliver customer-ready vehicles by performing cosmetic inspections, final quality checks, and advanced reconditioning work, including paint touch-up, wet sanding, and buffing. You will identify defects, select suitable repair methods, and ensure vehicles meet CarMax quality and appearance standards. The role also supports auction preparation and vehicle movement, while following Environmental, Health and Safety requirements and maintaining an orderly work area. CarMax describes itself as the nation’s largest used car retailer, with more than 250 store locations and over 30,000 associates. The company emphasizes customer experience, innovation, integrity, and community involvement.

Requirements

  • Complete all CarMax training programs, including online and hands-on modules.
  • Read, interpret, and accurately record data for inventory and quality control.
  • Perform multiple tasks in a fast-paced environment while maintaining attention to detail.
  • Lift up to 50 pounds and perform manual tasks for extended periods.
  • Communicate effectively with customers and team members.
  • Work indoors and outdoors, including in inclement weather.

Responsibilities

  • Execute standardized cosmetic reconditioning processes at an established pace while maintaining efficiency and quality.
  • Perform advanced cosmetic repairs, including paint touch-up, wet sanding, and buffing.
  • Complete cosmetic and final quality inspections to ensure vehicles meet customer-ready standards.
  • Identify defects and determine appropriate repair methods.
  • Support auction preparation and assist with vehicle movement on and off the lot.
  • Deliver customer service and collaborate with team members to achieve goals.
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

  • Paid sick time: up to 48 hours per year, accrued each pay period, for eligible full-time hourly or commission/incentive associates.
  • Paid vacation: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive associates.
  • Six paid scheduled holidays per year and one floating holiday for eligible full-time hourly or commission/incentive associates.
  • Holiday Premium Pay when an eligible associate works on a scheduled holiday due to business need.
  • Paid time away for full-time salaried associates, with no specified limit, subject to manager approval.
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