Detailer

CarMax•Puyallup, WA
•Onsite

About The Position

As a Cosmetic Reconditioning Associate II at CarMax, you will help deliver customer-ready vehicles by performing cosmetic inspections, final quality checks, and advanced reconditioning work. You will restore vehicles to CarMax standards and help ensure their quality and appearance meet customer expectations. The role also supports auction preparation and vehicle movement, involves customer and team interactions, and requires following Environmental, Health and Safety requirements while maintaining an orderly work area. The position is located at CarMax’s Puyallup, Washington location.

Requirements

  • Complete all CarMax training programs, including online and hands-on modules.
  • Ability to read, interpret, and accurately record data for inventory and quality control.
  • Ability to perform multiple tasks in a fast-paced environment while maintaining attention to detail.
  • Ability to lift up to 50 pounds and perform manual tasks for extended periods.
  • Strong communication skills for interacting with customers and team members.
  • Willingness to work indoors and outdoors, including in inclement weather.

Responsibilities

  • Execute standardized cosmetic reconditioning processes at an established pace while maintaining efficiency and quality.
  • Perform advanced cosmetic repairs, including paint touch-up, wet sanding, and buffing.
  • Complete cosmetic and final quality inspections to ensure vehicles meet customer-ready standards.
  • Identify defects and determine appropriate repair methods.
  • Support auction preparation and assist with moving vehicles on and off the lot.
  • Provide customer service and collaborate with team members to achieve goals.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean, orderly work area.

Benefits

  • Paid sick time: up to 48 hours per year, accrued each pay period, for eligible full-time hourly or commission/incentive-eligible associates.
  • Vacation time: 80 to 200 hours per year after a 90-day waiting period, depending on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
  • Paid holidays: eight hours of pay for each of six scheduled holidays per year, plus one floating holiday, for eligible full-time hourly or commission/incentive-eligible associates.
  • Holiday premium pay when an eligible associate works on a scheduled holiday due to business need.
  • For full-time salaried associates, paid time away as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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