Detailer

Bass Pro Shops•San Jose, CA
•$19 - $23

About The Position

The Detailer supports a TMBC Sales, Service and Parts operation by detailing and transporting new and pre-owned boats, motors, trailers and ATVs. The role prepares units for customer pickup, display and service, and moves incoming and customer units to appropriate dealership areas. It also supports inventory verification and pre-delivery inspection processes, reports unit concerns and supply needs, and performs general grounds and facility maintenance. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments.

Requirements

  • High school education or equivalent experience.
  • Possess and maintain a valid driver’s license.
  • Meet the minimum age requirement of 21 years.
  • Maintain eligibility to drive, subject to ongoing verification.
  • Ability to complete simple math calculations.
  • Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
  • Maintain the required criteria to operate company vehicles and equipment safely.
  • Ability to operate a forklift and tractor.
  • Ability to lift up to 50 pounds.
  • Ability to stand for extended periods.
  • Ability to work outdoors in all kinds of weather.

Responsibilities

  • Support a strong commitment to world-class customer service and ensure customers have a pleasant and productive shopping experience.
  • Wash, clean, wax and vacuum boat interiors and exteriors for scheduled customer pickups, display and service customer units.
  • Use a forklift or tractor to help unload incoming boats, motors, trailers and ATVs and transport them to dealership areas, including the storage lot, outside display, showroom floor or customer delivery area.
  • Confirm the packing list or invoice for boat loads and other product deliveries.
  • Transport and stage customer boats and ATVs for service, rigging and storage by moving units as needed.
  • Maintain an updated list of cleaning supplies and inform the Service Manager or Service Lead of needed items.
  • Assist the Rigger and Service Specialist with PDI and VIN verification processes.
  • Inform the Service Manager or Service Lead of unit concerns or required repairs.
  • Perform grounds and facility maintenance as required.
  • Keep the work area neat and clean.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts and conservation attractions.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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