Detailer

Bass Pro Shops•Winchester, TN

23d

About The Position

The Detailer performs detailing and transportation tasks for new and pre-owned boats, motors, trailers, and ATVs in support of a Tracker Marine Boating Center sales, service, and parts operation. The role helps provide customers with a pleasant and productive shopping experience by preparing units for customer pickup, display, and service, and by moving products throughout the dealership. The Detailer works under general supervision, follows established procedures, and uses occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.

Requirements

High school education or equivalent experience.
Must possess and maintain a valid driver’s license.
Must be at least 21 years old.
Must maintain eligibility to drive in accordance with company and regulatory standards; driving eligibility will be verified on an ongoing basis.
Successful completion of a DOT physical may be required.
Ability to perform simple math calculations.
Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
Ability to operate a forklift and tractor.
Ability to meet the criteria required to operate company vehicles and equipment safely.
Ability to lift up to 50 pounds.
Ability to stand for extended periods.
Ability to work outdoors in all kinds of weather.

Responsibilities

Support a strong commitment to world-class customer service and ensure a pleasant and productive shopping experience for customers.
Wash, clean, wax, and vacuum boat interiors and exteriors for scheduled customer pickups, display, and service customer units.
Use a forklift or tractor to help unload incoming boats, motors, trailers, and ATVs, then transport them to areas such as the storage lot, outside display, showroom floor, or customer delivery area.
Confirm packing lists or invoices for boat loads and other product deliveries.
Move and stage customer boats and ATVs for service, rigging, and storage as needed.
Maintain an updated list of cleaning supplies and inform the Service Manager or Service Lead when items are needed.
Assist the Rigger and Service Specialist with PDI and VIN verification processes.
Inform the Service Manager or Service Lead of unit concerns or required repairs.
Perform grounds and facility maintenance as required.
Keep the work area neat and clean.
Perform other duties as assigned.