Detailer

Bass Pro Shops•East Peoria, IL

About The Position

The Detailer performs detailing and transportation tasks for new and pre-owned boats, motors, trailers, and ATVs in support of TMBC Sales, Service, and Parts operations. The role contributes to a positive customer experience by preparing customer units for pickup, display, and service, moving products around the dealership, and assisting with delivery and inspection processes. The position works under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

Requirements

  • High school education or equivalent experience.
  • Valid driver's license, which must be maintained.
  • Must be at least 21 years old.
  • Successful completion of a DOT physical may be required.
  • Ability to complete simple math calculations.
  • Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
  • Ability to safely operate company vehicles and equipment.
  • Ability to operate a forklift and tractor.
  • Ability to lift up to 50 pounds.
  • Ability to stand for extended periods.
  • Ability to work outdoors in all kinds of weather.

Responsibilities

  • Provide a pleasant and productive shopping experience through a commitment to customer service.
  • Wash, clean, wax, and vacuum the interiors and exteriors of boats for customer pickups, display, and service.
  • Help unload incoming boats, motors, trailers, and ATVs using a forklift or tractor, and transport them to designated dealership areas.
  • Confirm packing lists or invoices for boat loads and other product deliveries.
  • Move and stage customer boats and ATVs for service, rigging, and storage as needed.
  • Maintain an updated list of cleaning supplies and inform the Service Manager or Service Lead when supplies are needed.
  • Assist the Rigger and Service Specialist with PDI and VIN verification processes.
  • Inform the Service Manager or Service Lead of unit concerns or required repairs.
  • Perform grounds and facility maintenance as required.
  • Keep the work area neat and clean.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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