Detailer

Bass Pro Shops • Tulalip, WA

19d

About The Position

The Detailer performs detailing and transportation tasks for new and pre-owned boats, motors, trailers, and ATVs in support of TMBC Sales, Service, and Parts operations. The role supports a strong commitment to world-class customer service and helps ensure a pleasant and productive shopping experience for customers.

The Detailer cleans and prepares boats for customer pickups, display, and service; helps unload incoming products and transport them around the dealership; verifies delivery packing lists or invoices; and moves customer boats and ATVs between service, rigging, and storage areas. The position also supports pre-delivery inspection and VIN verification, maintains cleaning-supply inventories, reports unit concerns, performs grounds and facility maintenance as needed, and keeps the work area clean. Tasks are performed under general supervision using established procedures, with occasional independent judgment and recommendations about work practices.

Requirements

• High school education or equivalent experience.
• Possess and maintain a valid driver’s license.
• Ongoing verification of driving eligibility is required to ensure compliance with company and regulatory standards.
• Must be at least 21 years old.
• Successful completion of a DOT physical may be required.
• Ability to complete simple math calculations.
• Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
• Maintain the required criteria to operate company vehicles and equipment safely.
• Ability to operate a forklift and tractor.
• Ability to lift up to 50 pounds.
• Ability to stand for extended periods.
• Ability to work outdoors in all kinds of weather.

Responsibilities

• Support a strong commitment to world-class customer service and help ensure a pleasant, productive shopping experience.
• Wash, clean, wax, and vacuum boat interiors and exteriors for customer pickups, display, and service.
• Use a forklift or tractor to help unload incoming boats, motors, trailers, and ATVs and transport them to appropriate dealership areas.
• Confirm packing lists or invoices for boat loads and other product deliveries.
• Transport and stage customer boats and ATVs for service, rigging, and storage as needed.
• Maintain an updated list of cleaning supplies and inform the Service Manager or Service Lead of needed items.
• Assist the Rigger and Service Specialist with PDI and VIN verification processes.
• Inform the Service Manager or Service Lead of unit concerns or required repairs.
• Perform grounds and facility maintenance as required.
• Keep the work area neat and clean.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Medical benefits
• Dental benefits
• Vision benefits
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED