Detailer

Lithia & Driveway•Utica, NY

14d•Onsite

About The Position

The Detailer welcomes and assists customers, prepares vehicles arriving for service, and cleans and restores vehicles to a new or like-new appearance. The role includes cleaning vehicle interiors, exteriors, engines, and engine compartments; inspecting vehicles for noticeable defects; and preparing and applying vehicle protection packages. The Detailer follows applicable safety measures, retrieves customer vehicles from the parking lot after payment, and reviews repairs before vehicle delivery to help ensure quality. The role also includes maintaining the parking lot and an organized work area, escalating safety or work-quality concerns to management, and keeping a valid local-area driver’s license. This is a full-time, on-site position at Don’s Ford of Utica in Utica, New York. The schedule includes Saturdays, and the role reports to the Service Manager. Estimated annual compensation is $40,000 plus; actual pay may vary based on experience, job-related knowledge, and location.

Requirements

At least 2 years of experience.
Ability to drive cars, SUVs, and trucks with manual and automatic transmissions.
Ability to work independently.
Acceptable driving record and a valid driver’s license in the state of residence.
High school graduate or equivalent.
Must be 18 years or older.
Must comply with the company’s drug-free workplace policy.

Responsibilities

Greet and welcome customers and assist them promptly.
Install disposable seat covers, steering wheel covers, and floor mats in vehicles arriving for service.
Clean vehicle interiors, exteriors, engines, and engine compartments.
Inspect vehicles for noticeable defects and restore the appearance of engine areas, rugs, upholstery, and painted surfaces.
Prepare and apply vehicle protection packages.
Complete work assignments according to applicable safety measures.
Restore vehicles to a new or like-new condition to the best of their ability.
Retrieve customer vehicles from the parking lot after customers pay their bills.
Review repairs before delivering vehicles to customers and bring issues with the work performed to a supervisor’s attention.
Maintain the parking lot and a clean, organized work area.
Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its employees, or customers to management.
Maintain a valid local-area driver’s license and immediately inform management of changes in its status.