Hourly Detailer

Penske Automotive Group•Livonia, MI

About The Position

Bill Brown Ford, a Penske Automotive Group dealership, is seeking a motivated, hard-working Detailer to support the Sales and Service Departments by preparing clean, finely detailed vehicles and helping deliver exceptional customer experiences. The role involves preparing and presenting vehicles to customers or prospective customers with a high level of quality and attention to detail. The Detailer works independently and as part of a team in a fast-paced environment, following processes to ensure quality and safety. The position may involve indoor or outdoor work, varying weather conditions, and regular exposure to loud noise. It requires prolonged standing and walking, repetitive motion, and physical activities including pushing, pulling, stooping, kneeling, reaching, and grasping. The role follows shop business hours and may require nights, weekends, and holidays.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license.
  • Excellent customer service, communication, interpersonal, organizational, and time-management skills.
  • Exceptional attention to detail.
  • Ability to follow instructions and processes to ensure quality and safety.
  • Ability to read and comprehend instructions and information.
  • Ability to work independently with little supervision and as part of a team.
  • Positive attitude, reliability, enthusiasm, and a strong work ethic in a fast-paced environment.
  • Ability to work nights, weekends, and holidays as required.
  • Ability to stand and walk for prolonged periods and perform repetitive motions, including pushing, pulling, stooping, kneeling, reaching, and grasping.
  • Ability to lift, pull, or push up to 50 pounds occasionally or up to 20 pounds of force frequently.

Nice To Haves

  • One year of experience working in the automotive industry.

Responsibilities

  • Support the Sales and Service Departments by cleaning and detailing vehicles.
  • Prepare and present vehicles to customers or potential customers with exceptional quality and attention to detail.
  • Follow processes to ensure quality and safety.
  • Listen to customers and determine how to assist them.
  • Work independently with little supervision and manage time and priorities effectively.
  • Contribute to customer satisfaction and dealership goals.

Benefits

  • Medical, dental, and vision care options.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement.
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