Detailer - Part Time

Bass Pro Shops•San Jose, CA

About The Position

The Detailer performs detailing and transportation tasks for new and pre-owned boats, motors, trailers, and ATVs in support of a TMBC Sales, Service and Parts operation. The role helps provide a pleasant and productive customer experience by preparing units for customer pickup, display, and service, and by moving deliveries and customer units around the dealership. The Detailer works under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

Requirements

  • High school education or equivalent experience.
  • Must possess and maintain a valid driver’s license; driving eligibility will be verified on an ongoing basis for compliance with company and regulatory standards.
  • Must be at least 21 years old.
  • Successful completion of a DOT physical may be required.
  • Ability to complete simple math calculations.
  • Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
  • Ability to meet the required criteria to operate company vehicles and equipment safely.
  • Ability to operate a forklift and tractor.
  • Ability to lift up to 50 pounds, stand for extended periods, and work outdoors in all kinds of weather.

Responsibilities

  • Support a strong commitment to world-class customer service and help ensure a pleasant and productive shopping experience for customers.
  • Wash, clean, wax, and vacuum boat interiors and exteriors for scheduled customer pickups, display, and service.
  • Assist in unloading incoming boats, motors, trailers, and ATVs using a forklift or tractor, and transport them to dealership locations such as the storage lot, outside display, showroom floor, or customer delivery area.
  • Confirm packing lists or invoices for boat loads and other product deliveries.
  • Transport and stage customer boats and ATVs for service, rigging, and storage by moving units as needed.
  • Maintain an updated list of cleaning supplies and inform the Service Manager or Service Lead when supplies are needed.
  • Assist the Rigger and Service Specialist with PDI and VIN verification processes.
  • Inform the Service Manager or Service Lead of unit concerns or required repairs.
  • Perform grounds and facility maintenance as required.
  • Keep the work area neat and clean.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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