Detailer

Bass Pro Shops•Winchester, TN

About The Position

The Detailer performs detailing and transportation of new and pre-owned boats, motors, trailers, and ATVs in support of a TMBC Sales, Service, and Parts operation. The role helps provide a pleasant and productive customer shopping experience by cleaning boats for customer pickups, display, and service, and moving products around the dealership. The Detailer works under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

Requirements

  • High school education or equivalent experience.
  • Possess and maintain a valid driver’s license; ongoing verification of driving eligibility will be conducted.
  • Be at least 21 years old.
  • Successful completion of a DOT physical may be required.
  • Ability to complete simple math calculations.
  • Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
  • Maintain the required criteria to operate company vehicles and equipment safely.
  • Ability to operate a forklift and tractor.
  • Ability to lift up to 50 pounds.
  • Ability to stand for extended periods.
  • Ability to work outdoors in all kinds of weather.

Responsibilities

  • Support a strong commitment to world-class customer service and help ensure a pleasant and productive shopping experience for customers.
  • Wash, clean, wax, and vacuum the interiors and exteriors of boats for scheduled customer pickups, display, and service.
  • Participate in unloading incoming boats, motors, trailers, and ATVs using a forklift or tractor, then transport products to dealership locations such as storage lots, outdoor displays, the showroom floor, or customer delivery areas.
  • Confirm packing lists or invoices for boat loads and other product deliveries.
  • Transport and stage customer boats and ATVs for service, rigging, and storage by moving units between locations as needed.
  • Maintain an updated list of cleaning supplies and inform the Service Manager or Service Lead when supplies are needed.
  • Assist the Rigger and Service Specialist with PDI and VIN verification processes.
  • Inform the Service Manager or Service Lead of unit concerns or required repairs.
  • Perform grounds and facility maintenance as required.
  • Keep the work area neat and clean.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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