Destination Services Coordinator
About The Position
The role supports administrative needs across hotel departments, including Guest Services, Engineering, and Food & Beverage. Responsibilities may include preparing documents using word-processing, spreadsheet, database, or presentation software; serving as a point of contact for clients and vendors; and liaising between the Sales Office and clients throughout the pre-event, event, and post-event process. The position helps ensure smooth hotel operations. The role is expected to support a safe workplace, follow company policies and procedures, uphold quality standards, maintain a professional appearance and communication style, and develop positive working relationships across teams. The position also requires reporting accidents, injuries, and unsafe work conditions to a manager and performing other reasonable duties as requested by supervisors. The Ritz-Carlton emphasizes delivering its Gold Standards and luxury guest service. Employees are expected to learn and exemplify the Employee Promise, Credo, and Service Values. Marriott International describes itself as an equal opportunity employer committed to welcoming people and fostering an environment where associates' backgrounds are valued.
Requirements
- Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
- Stand, sit, or walk for extended periods.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Maintain professional appearance and communications.
Responsibilities
- Provide administrative support across hotel departments, including Guest Services, Engineering, and Food & Beverage.
- Prepare documents using word-processing, spreadsheet, database, or presentation software.
- Serve as a point of contact for clients and vendors.
- Act as a liaison between the Sales Office and clients throughout the pre-event, event, and post-event process.
- Help ensure smooth hotel operations.
- Follow company policies and procedures and uphold quality standards.
- Maintain professional appearance and communication.
- Develop and maintain positive working relationships with employees and departments and support team goals.
- Listen and respond appropriately to employee concerns.
- Report accidents, injuries, and unsafe work conditions to a manager.
- Perform other reasonable job duties as requested by supervisors.
- Learn and exemplify The Ritz-Carlton Gold Standards, including its Employee Promise, Credo, and Service Values.
- Deliver gracious and thoughtful luxury service to guests.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
