Desktop Support Technician

DXC Technology

1d • Onsite

About The Position

About DXC Technology DXC Technology (NYSE: DXC) is a leading global provider of information technology services. We’re a trusted operating partner to many of the world’s most innovative organizations, building solutions that move industries and companies forward. Our engineering, consulting and technology experts help clients simplify, optimize and modernize their systems and processes, manage their most critical workloads, integrate AI-powered intelligence into their operations, and put security and trust at the forefront. Learn more on dxc.com. DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

Requirements

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 3+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and technical knowledge
• A continuous learner that stays abreast with industry knowledge and technology
• U.S. Citizens

Nice To Haves

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus
• Familiarity with Microsoft Office 365, Windows

Responsibilities

• Assist in the management and operation of infrastructure services, providing support to the team.
• Contribute to the implementation of infrastructure strategies and projects.
• Help maintain the performance and availability of infrastructure systems while troubleshooting issues.
• Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation.
• Participate in the implementation of best practices and process improvements within the infrastructure services.
• Assist in the development of infrastructure documentation, including policies, procedures, and reports.
• Contribute to the optimization of resource allocation for infrastructure tasks and projects.
• Effective communication to provide support and collaborate with team members.
• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

Benefits

• We participate in E-Verify.
• In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters.
• Postings are available in English, and in Spanish, where required.
• Disability Accommodations: If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability.
• DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees