Desktop Support Technician

TEKsystems•Davenport, IA

1d•$23 - $23•Onsite

About The Position

Join one of the top Healthcare systems in the United States. In effort to improve patient care and efficiency, our Healthcare client is rolling out practices and assisting end-users in becoming familiar with technology transitions. Together, you will assist Doctors, Nurses, Physicians, Scribes, and Healthcare professionals with updating end-user devices.

Requirements

Customer Service
Troubleshooting
Imaging
Deployment
Hardware Support
Software Support
Windows
End-User
Ability to be on feet all day.
Need to be able to lift 50+ lbs.
Must have reliable Transportation.
Background Check
Drug Screen
Varicella
Titer
TB
Tdap
Flu

Responsibilities

Finding and documenting devices in the healthcare inventory system.
Provide an individual daily report to project leads as a back up to daily activity reported online.
Be subject to both the hospitals and ambulatory sites for all Inventory and Assessment activities.
Install and deploy the newly acquired hardware and peripherals in preparation for go live.
Image, Deploy and Install all devices on the daily pick lists.
Unbox equipment, breakdown the packaging materials and dispose.
Ensure the site has capable devices for required workflows and all capable devices to be tested for all documented functions.
As a team, test every device and ensure 100% functionality.
Follow scripts that provide step by step instructions for testing.
Mark devices as a fail and identify those items needing adjustment.
Provide go live support and offer last minute deployment, testing, configuration or routing to sites and devices.
Take direction from the command center and troubleshoot, install, or reconfigure.