Desktop Support Administrator

Hunton Group • Houston, TX

2d

About The Position

The Hunton Group in Houston, Texas, is seeking a skilled and proactive IT Desktop Support Administrator to provide technical assistance and daily support to organizational users. The role supports the smooth and efficient operation of computer systems and related peripherals and calls for technical expertise, customer service orientation, and problem-solving abilities. The position provides day-to-day desktop and infrastructure support at the Westpark location and travel to the Greens Rd. location as needed.

Requirements

• Strong interpersonal and communication skills.
• 5–7 years of experience supporting diverse software and hardware products.
• Proficiency in Microsoft O365 Suite, particularly OneDrive.
• Expertise rebuilding and configuring desktops and laptops.
• Ability to install and manage network printers.
• Knowledge of network protocols and shares.
• Experience with VMWare virtualization technology.
• Familiarity with Active Directory and user account management.
• Competence with Outlook/Exchange email and communication systems.
• Understanding of Cisco VOIP systems.
• Proficiency managing Terminal Servers.
• Strong troubleshooting abilities.
• Bachelor’s or associate degree in IT, computer science, or management information systems, or equivalent work experience.
• Extensive experience working in a team-oriented, collaborative environment.

Nice To Haves

• Knowledge of Linux/Unix systems.
• Knowledge of Cisco routers and switches.

Responsibilities

• Provide day-to-day support for desktop systems and related infrastructure at the Westpark location, including hardware, software, and network components.
• Coordinate and carry out installations, repairs, upgrades, and troubleshooting to ensure optimal functionality and performance.
• Create and manage Active Directory accounts and users, and Exchange accounts and mailboxes in O365 and on-premises servers.
• Travel to the Greens Rd. location as needed to address support issues and maintain consistency across sites.
• Collaborate with IT teams and stakeholders to identify and implement solutions to hardware, software, and network problems while minimizing operational disruptions.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree