Desktop Investigator

VRC Investigations•Denton, TX

5d•Onsite

About The Position

VRC is seeking Desktop Investigators to assist in day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC desktop division, the investigator will assist in all facets of the company by conducting database and internet research pertaining to fraud investigations. The desktop investigator will complete tasks with other team members under management supervision, and when needed, will have the opportunity to cross train in other departments/divisions. All team members must have excellent computer skills, be able to multi-task, and problem solve. This position allows for both full-time or part-time, non-exempt positions located in our corporate office in Denton, TX and will report to the Desktop Unit Manager.

Requirements

Be highly motivated and possess the ability to work under little supervision
Demonstrate ability to effectively manage time, organize multiple projects, and understand directives
Excellent written and verbal communication skills
Ability to read, decipher and summarize information quickly
Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint
A valid state issued ID
Must pass a drug test and pre-employment testing
Upon hiring you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company's IMS case tracking system

Nice To Haves

Related experience in one or more of the following areas: Public Databases, Background Investigations, Social Media Investigations, Records Research, Open Source Intelligence, Preparing detailed investigative reports
Criminal Justice degree or related field preferred

Responsibilities

Perform investigative research on a variety of social media platforms to include Facebook, Instagram, LinkedIn, Twitter, and several others.
Conduct searches with local courts, state courts, federal courts, tax assessors, county clerks’ offices, department of motor vehicles, and a wide variety of other agencies.
Perform records requests with government agencies to include police departments, local courts, state courts, and federal courts.
Review case notes and special handling instructions to ensure proper investigation is completed.
Communicate with management regarding investigative findings and handling of assignments.
Prepare a written report with summary and analysis of investigative findings in a timely, accurate, consistent, and unbiased written report.