Desktop Engineering Co-Op

Bain Capital • Boston, MA

5d

About The Position

The Desktop Engineering Co-Op will work with the Desktop Engineering team to analyze and interpret machine performance data for consumption by the team to help diagnose and resolve systemic issues. The candidate will also be responsible to generating reports with analysis to be provided to upper management in IT and the business.

Requirements

• Knowledge of PowerPoint and Excel, and ability to work independently to analyze and interpret machine performance data.
• Excellent written and oral communication, organization skills and analytical skills.

Nice To Haves

• Some experience with Power BI or knowledge of data reporting platforms preferred.
• Experience and knowledge of the Windows operating system running on standard Intel based hardware a plus.
• A can-do attitude and willingness to be flexible in daily tasks and deliverables.

Responsibilities

• Collaborates with the Desktop Engineering team and director, to analyze machine performance data, research and recommend courses of action, and when applicable perform hands on testing.
• Examine, analyze and form into a narrative machine performance data with the end goal of identifying systemic issues.
• Collaborate with other Desktop Engineering team members to understand the impact of data analyzed and help develop solutions to help maintain stability of the endpoint environment.
• Perform hands on testing with representative hardware to ensure fixes are compatible and stable.
• Creating reports - with prompts, filters, grouping, and sorting based on given visualization requirements.
• Creates ad hoc analysis reports as needed.

Benefits

• Equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed