Desktop Endpoint Engineer

Manatt, Phelps & Phillips, LLP•Tampa, FL

About The Position

Manatt, Phelps & Phillips, LLP is seeking a Microsoft Desktop Engineer with extensive experience in Microsoft Windows migrations and endpoint management. This role involves managing SCCM and participating in the management of key software systems including Intune, Teams, Exchange, AD, OneDrive, and M365. The firm has approximately 1000 user endpoints and 600 servers across data centers and a cloud environment.

Requirements

5+ years’ experience in Windows Operating Systems and Migrations
5+ years’ experience configuring and Managing MS teams, OneDrive, and O365 applications
Active directory and ancillary technologies such as, DHCP, DNS, GPO, Sites and Services, Logon Scripts, etc.
An understanding of the differences between on premise and cloud-based server / software implementations
Setting up and maintaining Azure AD sync
Using Intune (or other MDM) to manage mobile devices and endpoints
Configuring and administering Single Sign on and Multiple Factor Authentication systems (Okta & Azure a plus)
Experience with email related technologies such as archiving, antispam, backups, SMTP tracking logs, etc.
Configuring conditional access policies for Exchange On-Line, Teams, OneDrive, and O365 applications
Experience planning, implementing, and troubleshooting: MS O365, Azure, Exchange Online, and Teams
Active directory domain service
understanding Azure bases PaaS and IaaS
Scripting experience using PowerShell
Follow proper escalation, communications, and change management policies for production system problems
Applicant must be able to work in a team environment with other systems administrators as well as work with other computer/facility support organizations and work well multi-tasking various related efforts
Must have good communications skills, both written and verbal and will be responsible for documentation of all aspects of various system installation and configuration efforts step-by-step

Nice To Haves

Certifications preferred (e.g., Windows, Microsoft Endpoint Manager, SCCM / MCSE)

Responsibilities

Build and maintain the Firm’s Autopilot provisioning process
Deployment of software to user computers via SCCM and Intune
Manage the Manatt imaging, from build to deployment and ongoing maintenance
Responsibility for all firm deployments to endpoints, packaging new software and deploying updates to existing installed applications
Manage and maintain configuration manager, the primary SCCM server and all distribution points
Monthly Security patching endpoints using WSUS, for both users’ computers and servers
Manage device enrollment in Intune for computers
Use Intune as the MDM for mobile phones and support application deployment for approved mobile apps
Ability to write and execute scripts for things like updates to AD and profile build after first time log-in
Provide Tier 3 support for escalated desktop issues in relation to application deployment
Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices