Desktop Computer System Analyst - Senior (w/ active TS )

Critical SolutionsWashington, DC
$112,000 - $145,000Onsite

About The Position

Critical Solutions is seeking a Senior Desktop Computer System Analyst to support our federal customer. This role involves the development, standardization, management, and security of the company's or customer's PC hardware and software infrastructure. The analyst will provide Tier 2 white glove field support, including developing, deploying, updating, and supporting custom Windows operating systems (OS) images for desktops and laptops. Additionally, the position requires maintenance and day-to-day support of the enterprise Microsoft System Center Configuration Manager (SCCM) environment.

Requirements

  • Active Top-Secret clearance
  • High School Diploma with 12-18 years of experience; Bachelor's degree with 8-12 years; or a Master's degree with 6-10 years of experience.
  • Experience performing analysis of information systems
  • Must be able to think critically and apply analytical methodologies to raw data in order to present clear and precise recommendations.
  • Must be able to clearly articulate analysis through both oral and written communication.
  • Must be able to maintain the highest professional appearance and demeanor at all times.
  • Must be mission-oriented and able to work under minimal supervision in the fast-paced, critical environment.
  • Must be detail-oriented with technical, verbal, and written communication skills.
  • US CITIZENSHIP IS REQUIRED.

Nice To Haves

  • An active TS/SCI security clearance.
  • Previous DHS experience desired, but not required

Responsibilities

  • Provides development, standardization, management, and security of the company's or customer's PC hardware and software infrastructure.
  • Provides Tier 2 white glove field support, including developing, deploying, updating, and supporting custom Windows operating systems (OS) images for desktops and laptops.
  • Provides maintenance and day-to-day support of the enterprise Microsoft System Center Configuration Manager (SCCM) environment.
  • Develops and deploys standardized Windows OS client images (desktop, notebooks) using various software development techniques and programming languages such as Microsoft Deployment Toolkit (MDT), SCCM Operating System Deployment (OSD), Visual Basic Script, Batch, and PowerShell.
  • Develops and performs software deployments for the installation of applications using various software development, automation techniques, and programming languages such as SCCM application deployment, SCCM package deployment, Visual Basic, Batch, and PowerShell.
  • Develops and performs Windows OS client data migration solutions using OSD task sequences and Microsoft User State Migration Toolkit (USMT).
  • Performs direct / query-based deployment of patches, Microsoft updates, device drivers, and applications to PC's on the network using approved automation tools and producing success / failure reports for the deployment.

Benefits

  • 100% premium coverage for Medical, Dental, Vision, and Life Insurance
  • Supplemental Insurance
  • 401K matching
  • Flexible Time Off (PTO/Holidays)
  • Higher Education/Training Reimbursement
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