Desktop and Network Technical Support - Level 2
Future Tech Enterprise, Inc.•Valley Stream, NY
•Onsite
About The Position
Future Tech Enterprise, Inc. is seeking a Level 2 Technician to provide advanced computer, network, and technical support to our client. This is a full-time, on-site role based in Valley Stream, NY, with occasional travel to nearby locations (within a five-mile radius).
Requirements
- 3–5 years of technical support experience in a professional setting
- Valid driver’s license and access to a personal vehicle (local travel required)
- Network+ and CCNA certifications
- Strong troubleshooting skills in an enterprise environment
- Excellent communication and customer service skills
Nice To Haves
- Experience working in education environments is a plus
Responsibilities
- Install, configure, and support network operating systems
- Resolve complex workstation issues (PC and Mac)
- Install, upgrade, and test industry-standard software and operating systems
- Administer databases, internet/intranet systems, and maintain secure access across workstations
- Configure, install, and maintain network switches
- Design and support simple computer networks
- Provide additional technical support across wireless networks, mobile devices, console controls, and peripheral equipment
- Support other IT-related tasks and special projects as needed
Benefits
- Medical, Dental, and Vision Insurance
- 401k with company match
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
