Desktop Administrator

Emerson•Chanhassen, MN

1d•$54,000 - $64,000•Onsite

About The Position

If you are an Information Technology professional looking for an opportunity to grow, Emerson has an exciting position for you! Based in our Chanhassen, MN location, you will provide front line PC support for manufacturing operations in Chanhassen, MN and Eden Prairie, MN that generate over $1 billion in sales each year. You will help support custom software running on >600 Windows PCs across various manufacturing lines and be integral to keeping our systems up and running. As a member of our Manufacturing Software and Data Support team, you will also have opportunities to grow into various technologies that span both software and hardware! In This Role, Your Responsibilities Will Be: Responding to software, PC, or peripheral device (barcode scanners, label printers, etc.) issues in our manufacturing lines; troubleshoot and fix or escalate the issues as appropriate Building and maintaining collaborative relationships with our production, technician, and engineering staff Documenting production support issues and procedures as needed to reduce rework and increase the knowledge of our team Working with our local and corporate IT teams to resolve and escalate issues when appropriate Assisting with the implement large-scale infrastructure projects (e.g. migration to Windows 11 is a recent example) Providing off-hours support as needed (infrequent) Who You Are: You provide timely and helpful information to individuals across the organization. You partner with others to get work done. You understand the importance and interdependence of internal customer relationships. You try different solutions for problems and learn from the results. You readily learn and adopt new technologies. For This Role, You Will Need: Associate’s degree in business, IT, or related field and a minimum of zero (0) years of experience Competence with systems administration including setup, support, maintenance, and troubleshooting Microsoft operating systems, computer hardware and software on laptops, desktops, and mobile devices. Legal authorization to work in the United States - sponsorship will not be provided for this position Preferred Qualifications That Set You Apart: Basic knowledge of computer networking Experience troubleshooting problems at other levels of the IT stack (networking, PLCs, serial port communication, peripheral devices, software deployment tools, etc.) Familiarity with using scripting languages to automate routine tasks Familiarity with Linux system administration Experience working in a manufacturing environment Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $54,000-$64,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

Requirements

Associate’s degree in business, IT, or related field and a minimum of zero (0) years of experience
Competence with systems administration including setup, support, maintenance, and troubleshooting Microsoft operating systems, computer hardware and software on laptops, desktops, and mobile devices.
Legal authorization to work in the United States - sponsorship will not be provided for this position

Nice To Haves

Basic knowledge of computer networking
Experience troubleshooting problems at other levels of the IT stack (networking, PLCs, serial port communication, peripheral devices, software deployment tools, etc.)
Familiarity with using scripting languages to automate routine tasks
Familiarity with Linux system administration
Experience working in a manufacturing environment

Responsibilities

Responding to software, PC, or peripheral device (barcode scanners, label printers, etc.) issues in our manufacturing lines; troubleshoot and fix or escalate the issues as appropriate
Building and maintaining collaborative relationships with our production, technician, and engineering staff
Documenting production support issues and procedures as needed to reduce rework and increase the knowledge of our team
Working with our local and corporate IT teams to resolve and escalate issues when appropriate
Assisting with the implement large-scale infrastructure projects (e.g. migration to Windows 11 is a recent example)
Providing off-hours support as needed (infrequent)

Benefits

We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.
Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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