Desktop Adjuster, HYBRID (Calgary, AB)

SCM Insurance Services•Calgary, AB

8d•Hybrid

About The Position

ClaimsPro LP is seeking a Desktop Adjuster for a hybrid position in Calgary, AB. ClaimsPro is Canada's largest supplier of claims management services with over 90 branches. The company prides itself on its people, offering career growth opportunities into other lines of claims, branch management, or new roles. Employees work with the industry-leading Claim Space software and are supported by experienced local claims support, centralized after-hours support, and dictation services. ClaimsPro ensures a balanced workload and compensation for billable hours. SCM Insurance Services, the parent company, is Canada’s largest privately owned provider of insurance services, known for innovation and excellence, and has received a Culture Innovator Award. They are committed to continuous learning and empowering personnel with tools and technology.

Requirements

Experience in Personal and/or Commercial lines Auto Property Damage (PD)
Effective Analytical Skills
Effective communication skills (verbal, written and presentation)
Organizational skills
Interpersonal skills
Relationship Building skills
Demonstrated and proven leadership skills
Sense of urgency and responsiveness
University degree or post-secondary education related to insurance
Minimum of 3 years' experience
Effective analytical skills, including identification of cause-and-effect dynamics
Good investigative manner
Able to draw valid conclusions and effectively communicate them
Ability to interpret complex documents of a legal nature
Perform and understand advanced numerical calculations including analysis of comparative information
Adjuster’s license, or currently pursuing or have completed the CIP designation
Advanced communication skills including: Effective written skills including those of a technical nature
Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations