Deskside Support Student

Canadian Natural • Calgary, AB

6d • Onsite

About The Position

Are you a student looking for an exciting opportunity that is full of meaningful, diverse, and ambitious assignments? Join Canadian Natural, where we strive to provide opportunities based on your abilities, helping you to contribute in a meaningful way and apply your academic experience to challenging and rewarding projects! Build on your classroom knowledge through working with and learning from experienced industry professionals at one of Canada’s largest independent oil and gas producers. Working at the head offices of a world-class company will offer you countless opportunities to advance your career in an atmosphere where teamwork, innovation and your expertise are valued. Join a company culture that fosters a fun working environment, developing meaningful relationships, and doing it right!

Requirements

• Currently enrolled your 2nd, 3rd, or 4th year of an Information Systems diploma/degree
• Hands-on experience with, and an understanding of, the Windows 11 operating systems including: file systems, permissions, services and registry structures
• Remote Access: Citrix XenApp/XenDesktop
• Hardware: Printers, scanners, laptops
• Office 365: Outlook, Excel, Word, PowerPoint
• Web and remotely delivered applications
• Ticketing Systems: Remedy or similar
• All candidates applying to Canadian Natural must have legal authorization to work in Canada with no restrictions.

Nice To Haves

• Application architectures such as standalone and client-server
• Networks and database systems including Oracle and Microsoft SQL
• Power BI, Visio, Oracle, SQL Developer or TOAD
• Digital certificates for printers
• Windows Server

Responsibilities

• Diagnosing and resolving issues
• Requires strong problem-solving and analytical skills
• Emphasizes soft skills: communication, collaboration, and relationship-building
• Likely involves both in-person and remote interactions
• Exposure to IS projects implies opportunities for growth and learning
• Could involve testing, documentation, or deployment tasks
• Hands-on AV and conferencing tech support
• Geoscience room support suggests industry-specific tools (e.g., energy, mining)
• Strong writing/documentation skills are valued
• Encourages knowledge sharing and continuous improvement
• Android and iPhone troubleshooting
• Likely includes MDM (Mobile Device Management) tools
• Technical and logistical responsibilities
• Includes driver/firmware updates and asset tracking

Benefits

• Competitive salary
• Paid time off during Christmas week and summer Fridays in July and August
• Multiple volunteer opportunities within the community
• Students may be eligible for relocation assistance pursuant to Canadian Natural’s Student Relocation Policy (Students will be responsible for finding their own accommodations during the work term)
• Opportunities to partake in initiatives such as the Intern Social Committee

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree