Deskside Support Engineer - Miami, FL
VetJobs•Miami, FL
•$21 - $28•Onsite
About The Position
CompucomStaffing is recruiting a Deskside Support Engineer to provide onsite support for its client in Miami, Florida. This is a long-term opportunity with an initial duration of one year and the possibility of extension. Employee relationship managers provide career guidance and reemployment assistance throughout the engagement.
Requirements
- Minimum of 3 years of enterprise deskside or field support experience preferred.
- Hands-on experience with Level 2 Windows deskside support and troubleshooting.
- Experience with endpoint imaging, deployment, and IMACD.
- Strong onsite customer service skills.
- Ability to work independently in a client-facing environment.
- Ability to document work accurately.
- Strong collaboration skills.
Responsibilities
- Perform IMACD tasks.
- Provide break/fix support.
- Stage, build, image, configure, and deploy endpoints.
- Perform hardware and software troubleshooting.
- Support asset handling.
- Update tickets.
- Provide end-user support.
- Resolve onsite deskside incidents and requests.
- Maintain accurate ITSM and asset records.
- Assist with coordinating escalations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Disability plans
- Employee Assistance Program
- Paid holidays (up to 6 days annually)
- Paid time off (minimum of 10 days annually)
- Paid parental leave (minimum of 10 days annually)
- 401(k)
- FSA/HSA pre-tax benefits
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
