Desk Clerk (Foon Lok East)

MidPen Housing • Oakland, CA

12d • $18 - $20 • Onsite

About The Position

The Desk Clerk position at Foon Lok East, under the direction of the Community Manager, is responsible for monitoring building traffic, maintaining the front office, communicating with residents, visitors, and staff, and assisting with administrative needs. This role involves answering phones, monitoring cameras, assisting individuals entering the building, documenting building activity, writing incident reports, completing work orders, and ensuring building security. The Desk Clerk must adhere to company policies and Fair Housing regulations.

Requirements

• High school diploma or GED
• One year of receptionist or administrative experience
• Proficient computer skills (Microsoft Word and Excel) a plus
• Excellent written and verbal communication skills
• Flexibility and willingness to perform varied tasks
• Commitment to the Mission and Values of MidPen Services and MidPen Housing
• Ability to work flexible hours
• Constantly perform desk-based computer tasks, frequently sitting
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
• Rarely twist/bend/stoop/squat, kneel/crawl

Nice To Haves

• Proficient computer skills (Microsoft Word and Excel)

Responsibilities

• Greets and screens all visitors and guests as they enter and leave the building
• Updates visitor log, daily log and other front desk forms
• Answers telephones, takes messages and directs people appropriately
• Files, prepares correspondence, sorts and distributes notices
• Completes property logs, incident reports and other office responsibilities
• Enforces Community Policies and House rules
• Maintains orderly appearance of front entrance, lobby area and adjoining rooms
• Posts and distributes tenant notices
• Monitors video camera system
• Performs other duties as requested

Benefits

• Health Insurance
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED