Desk Clerk - Broadway Sansome (Part Time Weekend Graveyard)

Chinatown Community Development Center • San Francisco, CA

2d • Onsite

About The Position

The Desk Clerk is responsible for maintaining the safety and security of the building for all tenants. This position involves extensive interaction with staff, tenants, vendors, law enforcement, and visitors in compliance with Property Management Policy and House Rules. The Chinatown Community Development Center is a private non-profit founded in 1977 that believes in a comprehensive vision of community. They own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. They also build housing, develop grassroots leadership, and engage low-income residents and youth. Their employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. They encourage people of color to apply.

Requirements

• Ability to work with people of diverse social, economic, and ethnic backgrounds
• Sensitivity to issues facing Family, homeless, disabled, and elderly populations
• Excellent interpersonal skills
• Pleasant and professional manner
• Takes initiative to problem solve
• Good written and verbal communication skills
• Ability to function under stressful circumstances
• Willingness to do varied tasks
• Calm disposition

Nice To Haves

• Prior experience with security and/or reception work
• Excellent Customer Service Skills
• Familiarity with Microsoft Outlook, Word and Excel programs
• Bilingual in English and Chinese, Russian, and/or Spanish languages

Responsibilities

• Sign-in all visitors who enter and leave building
• Monitor all exits via surveillance footage + foot patrol of building during shift
• Update the daily log in detail to pass on information
• Report House Rules violations to the Property Manager
• Take initiative in calling 911 or non-emergency police per protocol and report all building emergencies to the On Site Manager, Property Manager and/or Property Supervisor
• Write up incident report and route to proper staff per protocol
• Respond to all building emergencies in the absence of On Site Manager, Property Manager or Property Supervisor
• Maintain orderliness of the front entrance, lobby, and adjoining rooms/areas

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed