Desk Clerk - 600 7th St (Part-Time, Swing Shift)

Mercy Housing • San Francisco, CA

3d • $20 - $22 • Onsite

About The Position

As a Desk Clerk, you are often the first point of contact for residents and visitors, helping create a safe, welcoming, and supportive environment within the community. This role is ideal for someone who enjoys interacting with people, providing excellent customer service, and contributing to the well-being of residents. We encourage candidates with lived experience to apply. This is an on-site position.

Requirements

• High school diploma or equivalent.
• Strong communication and problem-solving skills.
• Ability to remain professional and calm in a variety of situations.
• Commitment to serving diverse communities with compassion and respect.

Nice To Haves

• General office, front desk, customer service, hospitality, or security experience preferred.

Responsibilities

• Welcome residents and visitors while providing exceptional customer service.
• Monitor building access and maintain accurate visitor logs.
• Answer and direct phone calls, taking detailed and accurate messages.
• Conduct routine property patrols to help maintain a safe community environment.
• Communicate important information to property staff and appropriate authorities as needed.
• Respond appropriately in emergency situations by contacting emergency services.
• Support a respectful, secure, and inclusive living environment for residents.

Benefits

• Early-close Fridays with 3 paid hours
• Early close before holidays with 3 paid hours
• Paid time off between Christmas and New Year's
• 15 days of PTO in your first year
• 12 company holidays plus 2 floating holidays
• Multiple medical plan options
• Dental coverage, including adult and child orthodontia
• Vision coverage
• 403(b) retirement plan with company match
• Paid volunteer time
• Paid parental and caregiver leave
• Company-paid life insurance
• Free Employee Assistance Program (EAP)
• Free basic dental coverage
• Pet insurance options

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED