Desk Clerk - PT – 6784

Coast Guard Exchange•Bourne, MA

10h•$0 - $18•Onsite

About The Position

This is a part-time position (20-29 hours/week) for a Desk Clerk at the Buzzards Bay, MA location, specifically at the MWR Cape Cod Wings Inn. The role involves interviewing guests to determine their status and assign appropriate quarters, assisting with rules and regulations for quarter usage, issuing room keys, providing statements of non-availability, posting registration cards, orienting guests, computing charges, receiving payments, and securing cash at the end of the shift. Other duties may be assigned.

Requirements

Ability to add, subtract, multiply and divide at the level necessary to complete required reports.

Nice To Haves

Minimum one year of experience performing the full range of administrative practices related to rental and inspection of hotel or housing facilities.
Skill to process customer complaints, prepare reports, and control inventory of furniture, household supplies and equipment.
Knowledge to provide general assistance to other facility personnel and perform a range of services such as accept reservations, register guests, assign rooms, issue keys, calculate and post charges to guests' account, present statements, collect payments, and maintain records.
Knowledge of basic cash handling techniques.

Responsibilities

Interview incoming guests to determine their status in order to assign appropriate quarters.
Assist clientele in the completion of required to rules and regulations governing the assignment and use of quarters.
Issue room keys.
Provide statement of non-availability when applicable.
Post registration card.
Orient guest concerning use of facility and equipment, and other facilities available on post.
Compute charges for guest checking out.
Receive payments and room keys.
Render receipts.
Account for and secure cash at the end of the shift.
Other duties as assigned.