Desk Clerk

Lifepoint Health • Missoula, MT

17h • Onsite

About The Position

A Desk Clerk performs a range of clerical duties related to the support of operations of the unit including updating and organizing information on the unit; coordinating work within the unit and with other units and departments; reporting relevant information to the supervisor; and responding to inquiries and requests from patients, visitors and caregivers. Answers calls lights, transports patients and assists with ambulation of patients. FLSA: Non-exempt

Requirements

• High school diploma or equivalent preferred
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Facilitates communications among caregivers, patients and visitors to ensure the smooth and efficient flow of information.
• Performs all clerical/computer functions to support patient care delivery.
• Coordinates daily patient flow activities.
• Stocks unit with office and medical supplies and prepares requisitions to maintain inventory levels.
• Answers the telephone in a professional manner and directs calls or takes messages.
• Faxes and photocopies information as requested by staff.
• Follows established policies and procedures, objectives, safety standards, and sensitivity to confidential information.
• Willing and able to demonstrate appropriate core competencies annually or as requested.
• Executes clerical portion of physician's orders by performing duties such as calling for appointments, consultations and making requests for ancillary services.
• Attends in-services as appropriate and scheduled.
• Maintains confidentiality in accordance with HIPAA regulations.
• Support the culture of service excellence throughout the organization.
• Actively seek ways to demonstrate a commitment to continuous improvement and participate in professional development opportunities.
• Assists nursing with ambulation and toileting of patients.
• Perform other duties as assigned

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED