Desk Clerk - Substitute
About The Position
Thresholds makes a difference for people who live with severe mental illness and Desk Clerks ensure that Thresholds locations are safe and welcoming to both staff and Thresholds clients. You will greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests. As a central part of the location, you will build cordial relationships with the clients and contribute to a pleasant atmosphere in the building. Desk clerks also ensure safety by monitoring security cameras and making sure doors are locked and closed. You will contribute to client recovery by communicating with clinical teams verbally and through records. Additionally, you will support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks. Opportunities for paid training and professional development, including learning more about clinical skills, will deepen your knowledge of the mental health field. Thresholds fosters opportunities for growth in administrative, leadership, or clinical skills.
Requirements
- Passion for mental health advocacy
- High school diploma or GED certificate
- Must be at least 21 years old
- Reliable personal or public transportation to get to work location
- Effective communication and relationship-building skills
- Attention to detail and dependability
- High School Diploma/GED required.
- Must be at least 21 years of age.
Nice To Haves
- Experience in related field preferred.
Responsibilities
- Ensure that the building is safe and secure by greeting and checking in all residents, staff and visitors.
- Log all events activities and incidents that occur during work shift.
- Assist with Wellness checks and member logs.
- Assist with day-to-day administrative operations.
- Greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests.
- Build cordial relationships with the clients and contribute to a pleasant atmosphere in the building.
- Monitor security cameras and make sure doors are locked and closed.
- Communicate with clinical teams verbally and through records.
- Answer and transfer phone calls.
- Sort mail.
- Complete other administrative tasks.
Benefits
- Paid training
- Professional development
- Opportunities for growth in administrative, leadership, or clinical skills
- Competitive Pay: 19.00/hrly
- Paid time off available
- 403(b) retirement plan with 3% employer match
- Robust employee assistance program (EAP)
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
