Hourly Pooled - Residence Life Desk Assistant

University of Wyoming • Laramie, WY

1d • Onsite

About The Position

Desk Assistants (DAs) strive to promote an inclusive living and learning environment for students living on-campus at the University of Wyoming. DAs are responsible for staffing front desks & the centralized mailroom, assisting with administrative tasks, helping residents with keys/access, sorting mail, providing exceptional customer service, and other duties as assigned. The University of Wyoming is committed to creating a supportive and enriching workplace, thriving on the contributions of talented and driven individuals.

Requirements

• Maintain a minimum semester GPA of 2.5 and a cumulative GPA of 2.5 throughout employment as a Desk Assistant.
• Be enrolled as a full-time student (12 hours undergraduate; 9 hours graduate).
• Complete and be expected to pass a criminal background check.
• Have a positive financial, academic, and student conduct status with Housing, Dining, and Residence Life and the University of Wyoming.
• Be available to work at least one overnight shift at a 24-hour desk.
• Be available for training sessions, desk scheduling, and monthly staff meetings.
• Be available to meet with applicable supervisor for monthly 30-minute 1:1 meeting.
• Be a strong team player willing to cover/trade shifts as needed and support the overall mission of the residential community.

Nice To Haves

• Previous desk assistant experience.

Responsibilities

• Staff the main customer service desks in the Residence Halls and Washakie Center.
• Answer questions from residents, provide guidance/directions, and assist with safety/security of community.
• Staff the centralized mail room and assist with mail/package delivery, sorting, and organizing into lockers and resident mailboxes.
• Assist with various administrative, facility, and operational tasks within the building.
• Promote an inclusive and welcoming environment for all students.
• Role model positive personal, academic, and job-related behaviors.
• Demonstrate a positive attitude, enthusiasm, and pride for the DA position.
• Review, understand, and uphold all items outlined in the Apartment & Residence Hall Policies & Procedures, the Student Code of Conduct, and the Desk Assistant Agreement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees