Hourly Pooled - Residence Life Desk Assistant

University of Wyoming • Laramie, WY

7h • $14 • Onsite

About The Position

Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. Desk Assistants (DAs) strive to promote an inclusive living and learning environment for students living on-campus at the University of Wyoming. DAs are responsible for staffing front desks & the centralized mailroom, assisting with administrative tasks, helping residents with keys/access, sorting mail, providing exceptional customer service, and other duties as assigned.

Requirements

• Maintain a minimum semester GPA of 2.5 and a cumulative GPA of 2.5 throughout employment as a Desk Assistant.
• Be enrolled as a full-time student (12 hours undergraduate; 9 hours graduate).
• Complete and be expected to pass a criminal background check.
• Have a positive financial, academic, and student conduct status with Housing, Dining, and Residence Life and the University of Wyoming.
• Be available to work at least one overnight shift at a 24-hour desk.
• Be available for training sessions, desk scheduling, and monthly staff meetings.
• Be available to meet with applicable supervisor for monthly 30-minute 1:1 meeting.
• Be a strong team player willing to cover/trade shifts as needed and support the overall mission of the residential community.

Nice To Haves

• Previous desk assistant experience.

Responsibilities

• Staff the main customer service desks in the Residence Halls and Washakie Center.
• Answer questions from residents, provide guidance/directions, and assist with safety/security of community.
• Staff the centralized mail room and assist with mail/package delivery, sorting, and organizing into lockers and resident mailboxes.
• Assist with various administrative, facility, and operational tasks within the building.
• Promote an inclusive and welcoming environment for all students.
• Role model positive personal, academic, and job-related behaviors.
• Demonstrate a positive attitude, enthusiasm, and pride for the DA position.
• Review, understand, and uphold all items outlined in the Apartment & Residence Hall Policies & Procedures, the Student Code of Conduct, and the Desk Assistant Agreement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees