TD Insurance, Desk Appraiser

TD•Halifax, NS

4d•Onsite

About The Position

TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches. In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada. At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers. Every day is an adventure in TD Insurance's Appraisal Centre of Excellence. You will find a group of colleagues coming together to service our customers in their time of need, with a mandate to provide technical expertise, leadership and best practices, to deliver high value services, with a consistent approach to Auto Appraisals across TD Insurance Claims and Vendor Management. Your role within the Appraisal COE is essential to TDI's success, as our customers are at the center of everything we do. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives, and our communities.

Requirements

Direct experience either appraising auto damages or working in an auto body shop
Possess (3+ years) technical knowledge of auto body work and mechanical repairs
Demonstrate superior interpersonal and communication skills as well as a strong client focus
Maintain positive morale and demonstrate team spirit
Effective communication, both verbally and in writing, with internal and external clients
Strong problem-solving/analytical/negotiation skills
Excellent organization and time management skills
Comfortable working independently & within a team environment
Adaptable to change and new technology

Nice To Haves

College or Technical degree would be an asset
Completion of autobody industry accepted technical courses is an asset (continuation of education will be required)
Interprovincial Red seal Certification would be an asset

Responsibilities

Writing estimates and reviewing photo-based estimates ensuring accuracy
Strong technical automotive experience required in collision repair
Determine if a vehicle is repairable or should be deemed a total loss
Negotiates with repair shop(s) on proper repair methods and price for the client’s vehicle/repairs
Control expenditure to repair shops by following up promptly on further damage reported by the repair shop
Completing total loss evaluations
Complete virtual vehicle re-inspections uploaded by repair shops
Assist and cooperate with colleagues during busy periods
Participate in various team and performance meetings.