Snow School Desk Agent (Winter)

Panorama Mountain ResortPanorama, BC
Onsite

About The Position

In this multi-faceted role, you will assist guests in booking ski school programs. You will actively provide guest information regarding Panorama Mountain Village, events, services and facilities.

Requirements

  • Proven ability to work with ticketing and sales register software.
  • Demonstrated ability to communicate, and work with varied ages and skill levels.
  • Ability to take initiative, be highly organized, effectively communicate, and manage groups.
  • Able to work evening and weekends when required.

Nice To Haves

  • Administration or sales related experience in snow school field preferred.
  • Experience in Ski & Snowboard lessons an asset.

Responsibilities

  • Must possess an extensive knowledge of ski school programs and resort activities and events.
  • Provide information and book ski school programs according to guest needs.
  • Oversee the registration procedures of guests.
  • Assist in the implementation of resort programs and organize special events and assist other departments with functions as needed.
  • Process daily sales, ensure cash outs are balanced at the end of day.
  • Provide ongoing communication between shifts, with supervisors and with staff. Ensure all methods of communication are correct and updated regularly.
  • Accountable for dept. area daily maintenance of grounds, equipment & amenities.
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