MCL Desk Adjuster

Davies

8d•Remote

About The Position

Major & Complex Loss Adjuster (Desk-Based) Remote | Major Loss Team Do you thrive on solving complex challenges from wherever you work best? At Davies, we're not just handling claims, we're helping people rebuild their lives after some of their most significant losses. As part of our Major & Complex Loss team, you'll use your technical expertise to manage high-value and technically demanding property claims, all while working remotely within a supportive, collaborative, and market-leading environment. If you're an experienced Loss Adjuster who enjoys autonomy, technical complexity, and delivering exceptional customer outcomes, this could be your next career move.

Requirements

Experience within a loss adjusting practice or insurer environment
Significant exposure to major loss and complex property claims
Strong technical property claims knowledge with a proven track record of successful claim resolution
Excellent communication and relationship-building skills
Ability to make sound decisions and manage competing priorities effectively
Self-motivated, resilient, and comfortable working autonomously
Adaptable and flexible in a changing and evolving claims environment
A passion for delivering outstanding customer experiences

Responsibilities

Managing a portfolio of major, complex, and high-net-worth property claims from instruction through to settlement
Delivering exceptional service levels in line with client expectations and demanding technical standards
Proactively progressing claims while maintaining strong control of costs, timescales, and customer outcomes
Producing clear, accurate, and high-quality reports and recommendations
Building trusted relationships with insurers, brokers, policyholders, and internal stakeholders
Ensuring compliance with company procedures and client-specific requirements
Achieving key performance and quality targets while maintaining excellent customer service standards

Benefits

Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan