DesignOps - Brasil

Nacar Careers

3d•Hybrid

About The Position

Nacar is an award-winning Strategic Design Agency based in Barcelona with a growing studio in Porto Alegre, Brazil. We are looking for a DesignOps professional to join our Porto Alegre studio and work with a top-tier global client. This role involves orchestrating UX and portfolio delivery across multiple active design squads, ensuring smooth operations for design teams by planning capacity, allocating resources, anticipating risks, and creating an environment for designers to do their best work.

Requirements

5+ years of experience in DesignOps, Design Program Management, UX Operations, Delivery Management, or similar roles supporting design or product teams.
Proven experience planning, estimating, and allocating design work across multiple concurrent squads or workstreams.
Strong understanding of UX and product design processes.
Track record of building operational frameworks (staffing plans, risk mitigation, stakeholder engagement models, delivery rituals).
Excellent stakeholder management skills.
Strong organizational and communication skills.
Comfortable with tools such as Jira, Asana, Figma, Notion, or equivalents.
Data-informed mindset, able to track capacity, utilization, and delivery metrics.
Fluent in English (written and spoken).

Nice To Haves

Experience supporting distributed or global design teams across multiple time zones.
Familiarity with design systems, design tool licensing, and governance practices.
Prior experience as a designer or researcher before moving into operations.

Responsibilities

Plan, estimate, assign, and review design tasks across multiple active squads, ensuring appropriate effort, ownership, and quality.
Formulate portfolio staffing plans, matching designers to squads based on skills, seniority, workload, and project needs.
Develop risk and mitigation plans for design delivery, anticipating bottlenecks, dependencies, and capacity gaps.
Build and maintain stakeholder engagement frameworks to ensure design work aligns with product and business priorities.
Participate in and facilitate global design quality assurance critique rituals for consistency and craft.
Track team capacity, utilization, and delivery health to inform resourcing and planning decisions.
Improve and document operational workflows (intake, prioritization, handoff, review cycles, design rituals) for clarity.
Support onboarding, tooling, and access management for designers across squads.
Act as the operational bridge between design leadership, product management, and cross-functional partners.
Foster a culture of continuous improvement by collecting feedback and iterating on ways of working.