Designer

Floor & Decor • West Chester, OH

7d

About The Position

Floor & Decor Designers provide customers with a consultative design service from start to finish, building lasting relationships and brand loyalty. They meet with customers to understand project needs, explain project requirements, and develop creative design concepts suited to customers’ personal style, lifestyle, and budget. Designers advise on tile, wood, stone, and accessories for residential and commercial projects, and design and sell complete, functional, and visually appealing solutions.

The role manages multiple customer projects from initial inquiry through installation, requiring accurate and timely follow-up and clear communication with customers and colleagues. Designers work with store leadership and employees to support project delivery and sales goals, while staying engaged with current and emerging design trends. The position may involve limited car travel and frequent exposure to a warehouse environment and moving vehicles, with noise typically moderate to noisy.

Requirements

• At least one year of interior design experience or prior retail/sales experience.
• Proficiency in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

• A degree in Design.
• Knowledge of hard surface flooring.

Responsibilities

• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers, developing clientele through networking, referrals, and store-generated leads.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases, maintaining accuracy, timeliness, follow-up, and clear communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Stay engaged with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed