Designer, UI/UX

4 Over llc•Columbus, OH

3d•$85,000 - $110,000

About The Position

We're looking for a creative and customer-focused UI/UX Designer – Digital Commerce to design exceptional purchasing experiences across our portfolio of digital commerce platforms. This role is responsible for simplifying complex print purchasing journeys, improving website usability, and creating intuitive, engaging, and accessible customer user experiences that increase engagement, conversion, and customer satisfaction. Reporting to the Manager, Digital Commerce, you'll partner closely with the Product Portfolio, Technology, Customer Relations, and Marketing stakeholders to develop customer-centric solutions that balance user needs with business objectives.

Requirements

Bachelor's degree in UX Design, Interaction Design, Human-Computer Interaction (HCI), Graphic Design, or a related field; or an equivalent combination of education and professional experience.
3+ years of experience designing digital products, websites, or B2B/B2C eCommerce platforms.
Experience building, maintaining, and scaling design systems in Figma.
Strong portfolio demonstrating expertise in user-centered design, interaction design, and visual design.
Experience collaborating with Product Managers, Software Engineers, and cross-functional teams throughout the product development lifecycle.
Strong understanding of online purchasing journeys and designing complex eCommerce experiences.
Knowledge of responsive design, accessibility standards (WCAG), and modern UX/UI best practices.
Passion for creating intuitive, user-centered digital experiences.
Strong problem-solving skills with the ability to balance user needs and business objectives.
Experience conducting user research, usability testing, and applying data-driven insights to improve user experiences.
Familiarity with design systems, analytics tools (e.g., Google Analytics, Hotjar, Mixpanel), and A/B testing methodologies.
Ability to work effectively in a fast-paced, collaborative Agile environment.
Strong communication and collaboration skills with Product Managers, Engineers, and cross-functional stakeholders.

Nice To Haves

Basic understanding of HTML, CSS, and front-end development principles is preferred.

Responsibilities

Design intuitive purchasing journeys that reduce friction throughout the ordering process.
Support multiple digital commerce platforms while maintaining a consistent user experience.
Improve conversion through user-centered design and usability best practices.
Design experiences that simplify complex print products for customers of all experience levels.
Optimize product configuration, pricing presentation, checkout, account management, and reorder experiences.
Design intuitive end-to-end user experiences across web and mobile applications.
Create user journeys, task flows, wireframes, prototypes, and high-fidelity designs.
Translate business goals and customer needs into elegant, user-centered solutions.
Design experiences that improve usability, engagement, and conversion throughout the customer journey.
Conduct user research, stakeholder interviews, usability testing, and competitive analysis to better understand customer needs.
Validate design concepts through customer feedback and iterative testing.
Use qualitative and quantitative insights to inform design decisions and prioritize improvements.
Advocate for the customer throughout the design and development process.
Design visually engaging, responsive interfaces that align with brand standards and modern design principles.
Create, maintain, and evolve scalable design systems, reusable components, and UI standards.
Ensure consistency across digital products while maintaining brand integrity.
Design experiences that meet accessibility (WCAG) standards and usability best practices.
Partner closely with Product Managers to define product requirements and user experiences.
Collaborate with Engineering teams to ensure designs are technically feasible and implemented as intended.
Work alongside Marketing and business stakeholders to align digital experiences with customer and business goals.
Participate in Agile ceremonies, design reviews, sprint planning, and backlog refinement.
Analyze customer behavior, product analytics, usability studies, and customer feedback to identify opportunities for improvement.
Partner with Product and Engineering teams to validate design solutions through usability testing and A/B testing.
Monitor user engagement and recommend enhancements that improve customer satisfaction, usability, and conversion.
Stay current on UX trends, emerging technologies, and digital commerce best practices.

Benefits

Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
4over pays 100% of the employee’s premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
401(k) Retirement Plan
New employees are eligible to enroll the first of the month, following 1 month of employment
Semi-annual open enrollment (January 1st and July 1st)
Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
Immediate Vesting
9 Paid Holidays
Accumulating PTO to be used after 90-days of continuous and active full-time service