Designer/Sales Specialist In-Store (New York)

The Container Store•Garden City, NY

12d•Onsite

About The Position

The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store. This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service. This role will be a strong customer facing and require a flexible schedule. You will be required to open or close depending on the needs of the business.

Requirements

College degree preferred
2-5 years sales and clientele experience preferred
Design experience and spatial intelligence
Excellent communication and follow-up skills
Maintains professional appearance and wears required dress code when representing The Container Store
Knowledge and passion for following trends in the custom closets and retail industry
Strong computer skills
Ability to work in a constant state of alertness and a safe manner
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

Responsibilities

Collaborates and works with customers to design customized plans in a clear and professional manner
Drives all the services available with each customer interaction: In-Home Designing, In-Home Organizing, installation, financing, and loyalty
Focuses on closing sales efficiently, to build repeat and referral business with customers
Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
Leads the sales floor and performs other tasks or duties in partnership with Managers
Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers and store employees
Actively leads and participates in the daily maintenance of the custom space area and visual presentation of the store
As a brand ambassador, enthusiastically drives, motivates, and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store goals
Proficiently and consistently uses company tools and email