Designer/Sales Specialist In-Store

The Container StorePalo Alto, CA
Onsite

About The Position

The Designer/Sales Specialist position is responsible for driving results through the designing of custom spaces and other storage and organization solutions in store. This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service. This is a full-time, hourly, non-exempt position.

Requirements

  • College degree preferred
  • 2-5 years sales and clientele experience preferred
  • Design experience and spatial intelligence
  • Excellent communication and follow-up skills
  • Maintains professional appearance and wears required dress code when representing The Container Store
  • Knowledge and passion for following trends in the custom closets and retail industry
  • Strong computer skills
  • Ability to work in a constant state of alertness and a safe manner
  • Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
  • Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
  • Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
  • Strong time management and organizational skills with the ability to successfully manage multiple projects at once
  • Possesses focused attention to detail while working quickly and accurately under pressure
  • Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

Responsibilities

  • Collaborates and works with customers to design customized plans in a clear and professional manner
  • Drives all the services available with each customer interaction: In-Home Designing, In-Home Organizing, installation, financing, and loyalty
  • Focuses on closing sales efficiently, to build repeat and referral business with customers
  • Consistently maintains clear communication with Managers and Support Center partners to seamlessly complete projects from inquiry to installation to achieve sales goals
  • Leads the sales floor and performs other tasks or duties in partnership with Managers
  • Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers and store employees
  • Actively leads and participates in the daily maintenance of the custom space area and visual presentation of the store
  • As a brand ambassador, enthusiastically drives, motivates, and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store goals
  • Proficiently and consistently uses company tools and email

Benefits

  • Rewarding pay to recognize the value you bring to the team. Starting at $25.50 an hour, up to $26.50 an hour.
  • Competitive health, dental, and vision plans
  • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
  • Unique "1equals3" website for easy access to your benefits information and company updates.
  • Competitive sick pay and PTO plan
  • Basic life insurance
  • Disability insurance options
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Flexible spending accounts (FSAs)
  • Considerate parental leave policies
  • Adoption and surrogacy assistance
  • Fertility & maternity support program
  • Paid holidays
  • Gym membership discounts
  • Qualified transportation benefits program
  • Hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance
  • Service awards and retirement gifts
  • Recognition for those who exemplify our core principles
  • Recognition for exceptional daily contributions
  • Employee Resource and Affinity Groups
  • Fun and collaborative work environment
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