Designated Selling Associate - HOKA - Park Meadows

Nordstrom • Lone Tree, CO

1d

About The Position

The Designated Selling Associate (DSA) Salesperson represents HOKA at Nordstrom’s Park Meadows location and drives sales while providing knowledgeable, personalized customer service. The role focuses on building customer relationships, meeting sales goals through in-store and digital selling, educating customers and colleagues about products and trends, and maintaining a customer-ready department. The schedule varies by week according to business needs.

Requirements

• Excellent communication and interpersonal skills to establish rapport and cultivate customer relationships.
• Ability to excel in a competitive team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to work a flexible schedule based on business needs.
• Ability to read sales reporting in relation to goals.
• Ability to educate customers about new and emerging brands and recommend products suited to them.
• Confidence working with high and low price points and demonstrating product value and how items complete a wardrobe.
• Strong understanding of customers’ overall wardrobes and style, along with organization skills to follow up strategically and advise on wardrobe needs.
• Ability to meet physical demands, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise, including reaching overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Set and achieve sales goals for in-store and digital selling, using selling tools such as text, social media, and reservations.
• Build lasting relationships with customers.
• Provide service on customers’ terms, with flexibility to occasionally perform duties in another department or brand.
• Give customers honest and confident feedback about style, fit, and the value of products.
• Develop fashion and product knowledge by attending meetings and trainings.
• Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings.
• Provide the DM with valid product feedback to help improve the store assortment.
• Drive predictable business through appointment-based selling during event and non-event periods.
• Keep the department customer ready by stocking, re-merchandising, maintaining displays, marking down prices, transferring merchandise, and cleaning.
• Grow sales by opening new Nordstrom Rewards program accounts.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed