Designated Selling Associate - SKIMS - Garden State Plaza

Nordstrom•Paramus, NJ

1d•Onsite

About The Position

The Designated Selling Associate (DSA) Salesperson drives sales for Nordstrom while representing and championing the SKIMS brand. The role focuses on one-on-one customer service, product knowledge, merchandising, and selling. DSAs use brand performance insights to cultivate relationships with new and existing customers and educate peers on brand trends, product knowledge, and style. Work hours and schedules vary by week according to business needs.

Requirements

Excellent communication and interpersonal skills to establish rapport and cultivate customer relationships.
Ability to excel in a competitive team environment.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to read sales reports in relation to goals.
Understanding of how to educate customers on new and emerging brands and make suggestions based on their needs.
Confidence with high and low price points, and ability to explain an item's value and how it completes a customer's wardrobe.
Strong understanding of customers’ holistic wardrobe and style, along with organization skills to follow up strategically and advise customers on what they may need to complete their wardrobe.
Ability to meet physical demands, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkwardly shaped merchandise; reaching for and lifting items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Set and achieve in-store and digital sales goals using selling tools, including text and social media, and reservations.
Build lasting relationships with customers.
Provide customer service on customers’ terms, including occasionally performing duties in a different department or brand as needed.
Give customers honest, confident feedback about style, fit, and how items can contribute to their wardrobe.
Build fashion and product knowledge by attending meetings and trainings.
Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings.
Provide valid product feedback to the DM to help improve the assortment received at the store.
Drive predictable business through appointment-based selling during event and non-event timeframes.
Keep the department customer-ready by stocking, re-merchandising, maintaining displays, marking down prices, transferring merchandise, and cleaning.
Grow sales by opening new Nordstrom Rewards program accounts.