Designated Crisis Responder

Klickitat County • Goldendale, WA

5d • Onsite

About The Position

Under direct supervision of the Behavioral Health Manager, the Designated Crisis Responder (DCR) provides intervention and support to individuals experiencing a mental health or substance use crisis. They respond to calls requesting crisis services and travel to locations to provide crisis assessments, determine necessary treatment to stabilize the situation, and arrange for hospital placements or outpatient treatment. The goal is to stabilize the crisis using the least restrictive setting possible while ensuring the safety of the individual and the community. This role requires close collaboration with emergency responders, law enforcement, and other community partners. The DCR position offers opportunities for both collaborative and independent work, varied workdays, and creative problem-solving.

Requirements

• Master's degree in social work, counseling, or related field.
• Minimum of two years of clinical experience.
• Eligible for registration as Agency Affiliated Counselor or have active association or full license as LMHC or LICSW or other related license.
• Knowledge of Evidenced Based theories, principles, and practices of the evaluation and treatment of persons exhibiting social, emotional, and/or behavioral difficulties.
• Knowledge of DSM and American Society of Addiction Medicine (ASAM) criteria.
• Knowledge of case management/community support criteria and the ability to produce and maintain accurate and consistent records of each case.
• Knowledge of all federal, state and county rules and regulations as required in Washington Administrative Code (WAC), Revised Code of Washington (RCW), and contract requirements.
• Proficient knowledge in use of standard office equipment including computers, copiers, fax machines as well as current computer software including Excel and Word.
• Skill in record keeping and case management.
• Skill in operation of office equipment used to provide the necessary information.
• Ability to maintain confidentiality and working knowledge of Health Insurance Portability and Accountability Act (HIPPE) regulations as it pertains to mental health and chemical dependency records.
• Ability to work independently.
• Ability to communicate effectively verbally and in writing with clients, staff, and the public.
• Demonstrated ability to manage conflict and flexible in crisis situations.
• Submit to a criminal background check, as required by Washington State Law.
• Washington State Licensure through the Department of Health or capable of licensure within (6-months of employment).
• Documented completion of continuing education on an annual basis to maintain certification and licensure as applicable.
• Valid state driver’s license in state of residence.

Responsibilities

• Receiving calls for crisis services from individuals, law enforcement, medical facilities, & service providers and responding in the community to assess individuals for safety and gather information.
• Determining the least restrictive environment for crisis resolution and stabilization for the client.
• Arranging client placements for voluntary and involuntary hospitalization or detox services, when necessary.
• Communicating with Behavioral Health team about clients who have had crisis contact and participating in safety planning.
• Completing extensive clinical and legal documentation for each call taken during the workday and responsible for maintenance and timelines of all records, progress notes, and other required documentation.
• Provided testimony in court as required.
• Attends weekly supervision and team meetings as requested.
• Responsible for Behavioral Health quality management, compliance and chart reviews.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level