Designated Coordinator

Lutheran Social Service of Minnesota•Austin, MN
•Onsite

About The Position

The Designated Coordinator coordinates service delivery, evaluates program quality, and ensures regulatory compliance for people served under Minnesota Statute 245D. The role provides leadership and oversight in residential programs supporting four or more individuals and guides direct support team members. The position assures that each individual receives guidance, encouragement, support, comfort, security, and safety through relationship building. It advocates for individuals’ health and wellness needs and progress toward their outcomes, hopes, and dreams by promoting independence in essential life skills. The coordinator monitors medication and medical-treatment administration as prescribed by physicians and maintains individuals’ plans and financial records in accordance with regulations and program policies and procedures. This is an onsite program position providing direct oversight and support to team members and people served. It includes responsibility for one or more residential homes, direct care, staffing oversight, administrative work, and coordination with professionals and community stakeholders. The position provides a minimum of 16 scheduled hours of hands-on support, with additional hours as needed. Hours are primarily Monday through Friday, with availability expected as needed for emergencies and program needs. Annual salary: $48,500.

Requirements

  • Meet one of the following education and experience pathways under Minnesota Statute 245D.81 (subd. 1–5): a bachelor’s degree in a human services field and one year of full-time direct care experience with individuals with disabilities or adults age 65 or older; an associate degree in a human services field and two years of full-time direct care experience; a diploma in a human services field from an accredited postsecondary institution and three years of full-time direct care experience; or at least 50 hours of human services and disabilities education or training and four years of full-time direct care experience under qualified supervision.
  • Current CPR, First Aid, and Medication Administration certifications; these may be obtained after hire.
  • Training in supervisory skills, team building, and leadership.
  • Background Study (BGS) clearance.
  • Valid driver’s license and satisfactory Motor Vehicle Record (MVR).
  • Availability as needed for emergencies and program needs.

Responsibilities

  • Oversee one or more residential homes serving four or more individuals, including healthy meal options, supply and grocery fulfillment, and accounts payable processing.
  • Coordinate service delivery to support person-centered outcomes while safeguarding individuals’ health and safety.
  • Provide guidance and supervision to direct support professionals, including training, coaching, and performance management.
  • Monitor compliance with Minnesota Statute 245D requirements, organizational policies, and regulatory standards.
  • Collaborate with behavioral analysts, therapists, medical professionals, and community stakeholders to align support.
  • Provide a minimum of 16 scheduled hours of hands-on direct support, with additional hours as needed to meet program requirements.
  • Oversee team member schedules and manage open-shift coverage.
  • Manage budgets, documentation, and communication with regulatory agencies and organizational leadership.
  • Build relationships that provide individuals with guidance, encouragement, support, comfort, security, and safety.
  • Advocate for individuals’ health and wellness needs and progress toward their outcomes, hopes, and dreams by promoting independence in essential life skills.
  • Monitor and assure medication and medical treatments are administered as prescribed by physicians.
  • Monitor and maintain individuals’ plans and financial records in accordance with regulations and program policies and procedures.

Benefits

  • The organization describes its workplace as supportive, positive, and fun, and says its careers are challenging, energizing, and rewarding.
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