Designated Coordinator Specialist

Volunteers of America Minnesota and WisconsinMilaca, MN
Onsite

About The Position

Join Volunteers of America – Minnesota & Wisconsin as a Designated Coordinator Specialist, a key leadership role that ensures high-quality, person-centered services for individuals with disabilities. This position offers a unique opportunity to lead, mentor, and innovate within a supportive team environment. You’ll oversee service delivery, train and coach staff, and maintain compliance with state regulations—all while fostering a positive and therapeutic environment. This role is designed as a stepping stone toward Regional Manager, providing professional growth and leadership development.

Requirements

  • Bachelor's Degree in Human Services, Social Work, Psychology, or related field (or equivalent experience)
  • Minimum 3 years of experience in Disability Services or related field; prior supervisory experience preferred
  • Familiarity with 245D licensing requirements and person-centered planning
  • Strong leadership, communication, and problem-solving abilities; proficiency in documentation and compliance standards
  • Valid Driver's License
  • Flexibility to provide on-call support
  • A combination of education and experience equivalent to meet DHS qualifications of a Designated Coordinator will be considered

Responsibilities

  • Oversee individualized support plans and ensure compliance with 245D regulations
  • Supervise, train, and coach Direct Support staff to deliver exceptional care and provide substantial direct care
  • Coordinate health services, appointments, and medication administration
  • Manager staff scheduling and provide on-call support for coverage needs
  • Maintain accurate documentation, audit files, and prepare outcome reports
  • Monitor budgets and individual funds responsibly
  • Build strong relationships with individuals served, families, and team members

Benefits

  • Medical, Dental & Vision Insurance
  • 403(b) Retirement Plan
  • HSA & FSA Programs
  • Employer Paid Life Insurance and Long-Term Disability
  • Quality training, continuing career education and leadership programs
  • Paid Time Off (Vacation, Holiday & Sick Days)
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