Designated Coordinator - Community-Based Services

BrightPath • New Hope, MN

8d • Remote

About The Position

Designated Coordinator - Community-Based Services Location: Twin Cities Metro Salary $60,000 - $70-000 annually Transform lives through innovative community-based support services. BrightPath seeks a compassionate leader to guide our Unit Based Services teams in providing exceptional individualized support while fostering professional growth and service excellence.

Requirements

• Bachelor's degree in human services + 1 year direct care experience
• Associate's degree in human services + 2 years direct care experience
• Human services diploma + 3 years direct care experience
• 50 hours human services training + 4 years supervised experience
• Strong, fluent computer skills and the ability to independently navigate multiple platforms or systems
• Experience managing a remote work schedule and thriving in a remote working environment
• Ability to multitask effectively without becoming overwhelmed
• Strong communication skills—written, verbal, digital, and non-verbal
• Experience supervising staff and conducting performance conversations

Responsibilities

• Oversee service delivery across support programs
• Design and implement customized service plans for individuals with extraordinary needs
• Lead program evaluations using data analytics to drive continuous improvement
• Develop innovative approaches to complex support needs
• Ensure seamless community-based services
• Supervise and develop Mental Health Specialists and Individualized Home Support Specialists
• Create and facilitate advanced training programs for specialized interventions
• Build high-performing teams through strategic performance management
• Foster accountability culture through structured 1:1s and performance reviews
• Develop future leaders through mentorship and succession planning
• Master Minnesota 245D requirements and translate them into practical operations
• Lead quality assurance initiatives that prevent issues before they arise
• Manage DHS licensing reviews and maintain exceptional compliance records
• Implement corrective actions that address root causes, not symptoms
• Champion person-centered approaches within regulatory frameworks
• Represent BrightPath professionally with counties, DHS, and support teams
• Navigate complex dynamics with diplomacy and expertise
• Build strategic community partnerships expanding service opportunities
• Influence policy through participation in state-level committees and workgroups

Benefits

• Individual Coverage Health Reimbursement Arrangement (ICHRA) for healthcare
• Some ICHRA-compatible plans allow for HSA and/or FSA contributions
• Dental and vision insurance through Mutual of Omaha
• 401(k) with 3.5% company match
• Paid time off
• Employee Assistance Program
• Ongoing professional development opportunities
• Employee recognition programs
• Team-building events
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees